To change the description of a task that is visible to the stakeholder, it must be changed within the relevant matter’s template. The new description will be used in new matters. It will not change in existing matters.
Begin by clicking the ‘Settings’ tab.
Click > ‘Matter Templates’.
Click > ‘Edit’ on the relevant template.
Click > ‘Tasks’.
Click > ‘Edit’ (the pencil icon) for the relevant task.
Scroll down to the ‘Stakeholder’s Description’.
Edit the description as you wish, then click ‘Save’ at the bottom of the page.