If you don’t want to let your client see the searches as soon as they have been returned, you have the option to change the timings.

When viewing a matter, click > ‘Settings’.

InTouch settings tab

Click > ‘Matter Templates’.

InTouch matter templates button

Click > ‘Edit’ on the relevant template.

InTouch edit matter templates

Click > ‘Advanced’.

InTouch matter template advanced button

Ensure that ‘Include Searches?’ is ticked.

Below is a drop-down menu that allows you to adjust when the searches are released to a client.

InTouch matter template advanced button

When finished, click ‘Save’.