InTouch account manager completes Robin Hood half marathon

InTouch account manager completes Robin Hood half marathon

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How Assured Conveyancers feel about using InTouch Conveyancing Software

We sit down with Jerry Catmull to find out why he chose InTouch case management software.

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InTouch proud sponsors of Southbank Predators

InTouch are proud to sponsor Southbank Predators

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InTouch team members running the Robin Hood half marathon

Two members of InTouch will be running the Robin Hood half marathon 24th September. They will be running to raise money for PDSA - Help a vet, help a pet.

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Parslows Jersey chose InTouch because every client matters

“The simplicity of the InTouch conveyancing software design all adds to a platform that has greatly improved our clients property transaction experience” - Carl Parslow of Parslows Jersey

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Gain more business, more easily with The Conveyancing Network integration

We’ve been working closely with The Conveyancing Network to provide an automated method of dealing with new instructions. With the new integration you can have your incoming leads from The Conveyancing Network placed straight into your InTouch pipeline. From there you can easily progress their transaction in a fast and streamlined manner. This means that Joe Bloggs could find out about your service from a financial advisor you’ve never met, get a quote, and instruct you. Then only a few clicks later you’ve sent their client care pack, received the deposit, ordered their searches and fast tracked them into their lovely new home.

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Do your staff sing to the same hymn sheet?

At least once in your life, you will have walked into a room and completely forgotten what you went in there for!

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Are you missing out on new clients?

The quotation calculator can often be misunderstood. But why? Technology is continuing to advance, leaving spreadsheets a thing of the past.

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InTouch 5 Star Reviews

If you’re not convinced InTouch is right for you, don’t just take our word for it, listen to the people buying/selling their houses. We’ve recently just had two more great reviews -

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Security Practices

At the forefront of every conveyancers’ mind right now is Cyber Security. Almost each month we hear about a new story

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InTouch makes new home owner very happy

InTouch recently found out they made a house buyer very happy when his house completed whilst holidaying in New Zealand.

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A Modest Development

It wasn’t so long ago that black and white television was the norm, and to contact someone by telephone you had to call one that was in the room where they’d hopefully be when you rang. Then colour television was the rage, at least until people got used to watching their favourite shows in the new format. And somewhere along the line, mobile phones came along, and it became easier to speak to the person you wanted, rather than making the phone ring in a house they’re not actually in.

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Only the best conveyancers are in touch

What is it that a conveyancer does? Well, there’s the special knowledge that conveyancers have about the way that house purchases are conducted. And the ability to navigate that system on behalf of clients, including interaction with estate agents with who they share insider information. It’s also vital that the tasks stemming from all this are done in a thorough and timely fashion.

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Are we missing the real risk in conveyancing? The unknowns unknowns that can ruin your life and your clients' lives.

It had been a long day, travelling back home from a month long holiday abroad with his wife and children. Mr. Aziz was glad to be getting back home, and he put the key in the lock of his front door of his house. However the key wouldn’t turn and to his astonishment, the door suddenly opened - in front of him, standing in his hall, was a stranger angrily asking what he thought he was doing trying to get into the house? Mr. Aziz, shocked, asked what the stranger was doing in his house?! The stranger said it was HIS house - he had just bought it the previous week and moved in….

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Glasnost

A lot of what conveyancers do boils down to one thing: communication. Yes, there’s all kinds of specialist knowledge required about the processes involved in a purchase, but all of that knowledge exists within the context of sharing the information involved between the parties concerned in a timely fashion. Do that, and the wheels run smoothly, and all is as it should be

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Risk - What are the main reasons for negligence claims or complaints?

The SRA have just released their Spring Update to their Risk Outlook. Everyone’s thoughts turn to worries about getting something wrong and being sued for negligence. As a profession we are getting more risk-averse. No-one ‘takes a view’ on a point and instead everyone recommends getting title insurance (though don’t get me started on that!).

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A conveyancing metaphor, with extra cheese

Imagine that if you wanted to buy a pizza, other people might be interested in it and willing to pay more for it than you. Being hungry, and having a family to feed, you’re willing to part with an extra few pounds to ensure that the children get something to eat. Suppose though, that instead of being given the pizza in exchange for your cash, you’re introduced to someone who says they’ll take care of the paperwork involved, and once it’s approved, release the pizza when your cash is transferred to them. Oh, and there’s another person involved too - the one who takes your money and promises to look after it until the papers are signed.

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Nightmare On Your Street? Unadopted Roads

If you Google un-adopted road news stories you will find lots of examples where plot purchases are complaining that their nice new houses are fronted by un-adopted pot-holed roads with defective drainage and sometimes no street lighting. In some parts of the country it has reached epidemic proportions both with old and new roads. There are some 40,000 un-adopted roads in the country. In Bradford alone, there are 1,500 un-adopted roads that it will cost £40M to put right! Some residents are complaining that they have to wheel their rubbish bins to the end of the road for the refuse collection lorries as they refuse to enter their road.

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Responding to the Challenge of Bulk Conveyancing Services

The rise in conveyancing services that are predicated on bulk processing for a fixed price is clearly attractive to house buyers. And it’s a potential threat to conveyancers who work in the traditional way, and are prepared for the variations that occur from one purchase to another, and the implications they can have for the details of a particular transaction.

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The inception of OnTheMarket

A hilarious take on the inception of OnTheMarket – the new rival portal to Rightmove and Zoopla. OnTheMarkert is attempting to break the power of the existing portals and break the trend new online estate agencies are creating.

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CPD is dead - long live CPD!

Why you should adopt the new CPD system this April and not wait until October 2016

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Building Regulation problems - just get insurance?

It wasn’t a large house with only two bedrooms, but the children loved the attic room that the seller’s had created. This had caused a few problems with the conveyancing as there was no building regulations approval for the works and the bank weren’t happy. Their conveyancers told them that they could just get an ‘insurance policy’ to cover the problem, they agreed to do this, the mortgage monies were released and the sale at last went through.

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Less phone calls = more time to do what you want

As a professional information gatherer, you as a conveyancer are often in a position where you know more than other people about the precise state of play of a house transaction.

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When is contaminated land certified as not 'Contaminated Land'?

The Law Society has just reissued its Contaminated Land warning card to solicitors - but conveyancers must realise that negative search results do not mean what you might think they do. Also a Search Certificate that the land is not within the statutory definition of ‘EPA Contaminated Land’ does not mean that the land is not actually contaminated - and conveyancers might be blamed for not explaining to clients what the searches actually mean!

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Rising online house sales prove this is a time of change

The move to property transactions going digital has been happening for some years now. And estate agents are making that transition. Why rely on the traditional model of people looking at photos of houses in a shop window when you can put so much more information about properties online, and remove the need for costly local branches in the process?

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New Year – and one of the most popular resolutions is to move house

New Year means a lot of people are thinking about moving house – it’s one of the top 10 resolutions, according to The Independent.

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Completion Notices - A Christmas Tale. Be careful what you wish for…

Picture the scene - the pre-Christmas completion frenzy is in full swing and hard-pressed conveyancer Sue is trying to complete Mr. & Mrs. Jones sale. The buyer fails to come up with the money on the day of completion a week or so before Christmas, so Sue serves a Completion Notice on the buyer’s solicitors, thinking that there will therefor be another £150+VAT in the pot for fees as she had added a clause to that effect in the contract. She might even make more than a small profit on this transaction!

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Taking the stress out of buying a house

Some psychologists talk about people being ‘at cause’ in their dealings with life. This is all to do with responsibility, being able to make choices and see them through, and is a sign of a mature approach.

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The new residential Stamp Duty Land Tax Rates - the devil in the detail

From what the Chancellor said last Thursday 98% of buyers should be better off and will save tax. However it isn’t all plain sailing and there are some traps. Here are four of them.

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Getting the message to clients - avoid complaints & negligence claims - Some top tips!

Did you know that the second biggest reason for negligence claims and mistakes is Bad Communication with clients? It’s not being out of date on the law - surprisingly that comes only in at number 6.

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Veyo why wait?

Veyo is The Law Societies new portal for conveyancing. Their aim is to revolutionise conveyancing, with 25% of all conveyancing transactions going through Veyo by the end of 2015.

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Is an upturn in the market disguising changes that are coming?

I’ve interviewed a couple of dozen conveyancers over the last six months about their biggest pain points. In no particular order, these three points are raised time and time again:

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The times they are a-changin', is conveyancing?

The conveyancing industry is seeing a slow move to embrace the internet and cloud computing, compared to other industries. The insurance industry took the leap, and even healthcare is (http://cloudindustryforum.org/... it’s confidential data to the cloud in order to shape a patient centric care system].

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Why solicitors need to educate clients

Most first time buyers have never heard of the word ‘conveyancer’.

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